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What To Do In Case Your Car Is Recalled


In August 2020, Fiat Chrysler Automobiles issued a recall for over 180,000 of the company’s 2019-2020 model-year Ram 1500 pickup truck. The reason behind the recall was that the manufacturer learned that the all-weather floor mats installed in some of the pickups could affect the accelerator pedal.

When recalls happen, it is important for customers to be duly notified for their safety and protection from potential accidents. As a customer, you should also know your rights and options in case your vehicle is ever recalled. In this article, we’ll talk a little more about the Fiat Chrysler recall, and give you pointers on what to do if your car ever is affected.

What Happened With The Fiat Chrysler Ram 2019-2020 Recall

Car companies can issue a recall for all sorts of defects. In Fiat Chrysler’s case, the custom option for the all-weather floor mats was the problem. The 2019-2020 Ram 1500’s accelerator is adjustable. However, the all-weather mat could prevent the pedal from being pressed down all the way.

The insufficient clearance space for the car pedal increases risks of a traffic accident. Thankfully, Fiat Chrysler has not encountered any customers who’s had accidents or injuries related to the floor mat defect.

Even if nothing untoward happens though, it is important for car companies to show accountability and issue a recall. It’s in the interest of keeping customers safe, as well as defending their business reputation.

As a remedy, Fiat Chrysler is to send recall notices to customers who are known to have the floor mats installed at their local dealership. The manufacturer will be replacing the all-weather mats with a new design. Mat replacements for affected vehicles were said to have begun in November 2020. The replacement service should be free and is expected to take half an hour to finish.

While waiting for their replacement service, Fiat Chrysler recommends that 2019-2020 Ram 1500 owners remove their all-weather mats for the time being.

Checking If Your Car Is Affected By A Recall

In case you own a 2019-2020 Ram 1500 pick-up, and have not received a recall notification, it may be best to check with your car dealer if your truck is affected by the recall. If that doesn’t work, you could also contact Fiat Chrysler’s Customer Care Service for help.

Even if you don’t own a Ram 1500, it won’t hurt to double-check that your car isn’t subject to recall. You can do this by following the steps below:

  • Get your vehicle Identification Number (VIN) – This identifier is used to file information about your vehicle, including pending recalls. The VIN is normally found on your vehicle registration or insurance card. You may also find it printed on your windshield, or on the doorjamb by the driver’s side.
  • Check your VIN against the National Highway Traffic Safety Administration’s (NHTSA) database – The NHTSA keeps a record of car recalls. Their website has a feature where you can enter your VIN and the system will check if your vehicle is subject to recall. If the website doesn’t come up with any search results, then you don’t have anything to worry about. If it happens that your car is affected by a recall however, got to step 3.
  • Get in touch with your car dealer – car companies usually perform recalls by having local dealerships handle the necessary repairs or replacements. If your car has been recalled, set an appointment with your car dealer. If you’re still unsure whether your vehicle is affected by a recall or not, your dealer should also be able to assist you.

Legal Claims Arising From A Recall

It’s in the interest of car companies to issue recalls to prevent accidents and liabilities. However, recalls don’t automatically absolve these companies from personal injury claims related to vehicular defects.

If you’ve been injured as a result of something faulty with your vehicle, it’s important to get a professional lawyer to examine your case. In personal injury cases, it’s critical to establish evidence for a successful legal claim. This process can be long and complex. Having a legal counselor guiding you along the way will certainly help. You can contact our firm, and get a free assessment of your case now.

Stephen M. Fernandez developed a strong belief in justice and fairness in public policy while earning his Political Science degree prior to attending law school. Since joining the Florida Bar Association in 2004, Stephen Fernandez has combined his background in public policy, business administration and civil law to serve as a highly effective trial lawyer fighting for Florida's injured, working hard every day to make sure his clients get what they are owed.

What To Do In Case Your Car Is Recalled

Goldman Babboni Fernandez
Murphy & Walsh




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